Privacy Policy | Skin Essentials St Marys

At Skin Essentials Aesthetic Clinic, we are committed to providing quality skincare and beauty services in St Marys and Western Sydney. This Privacy Policy outlines our ongoing obligations in managing your personal information and reflects our commitment to protecting your privacy.

We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), which govern how we collect, use, store, and disclose your personal data across all of our beauty and skincare services, including those offered through our website and in-clinic.

For more information on the APPs, you can visit the Office of the Australian Information Commissioner at www.oaic.gov.au.

What Personal Information We Collect and Why

Personal Information refers to data that can identify an individual. At our beauty clinic in St Marys, we may collect the following personal information to better serve your skincare and beauty needs:

  • Name

  • Address

  • Email address

  • Phone number

  • Health or skin condition details relevant to treatments

This information is gathered through a range of methods including consultations, appointment forms, email communications, online contact forms, website cookies, and interactions on our Skin Essentials website or social media channels.

We collect this data primarily to provide you with our skincare services - whether you're booking a facial near Penrith, enquiring about brow lamination, or visiting for other beauty treatments in Western Sydney. Your information also helps us deliver updates, appointment reminders, and promotional content (which you can opt out of at any time).

Sensitive Information

We may also collect sensitive information (such as health-related details) where required to tailor specific treatments like skin repair, resurfacing, or cosmetic procedures. This information will only be collected:

  • With your consent

  • For the primary treatment purpose

  • Where legally required or authorised

Third Parties

While we prefer to collect personal data directly from you, in some cases we may receive your information via third-party platforms (e.g. online booking systems or referral sources). We take all reasonable steps to ensure you are aware when this occurs.

Disclosure of Personal Information

We may share your personal information under the following conditions:

  • With third parties, only with your consent (e.g. skincare product providers)

  • Where required or authorised by law

Security of Personal Information

Your privacy matters to us. Whether you're booking an appointment for waxing in Western Sydney or consulting our skin specialists near Penrith, all personal information is securely stored and protected from misuse, loss, or unauthorised access.

If your personal information is no longer needed, it will be safely destroyed or de-identified. Some records may be securely held for a minimum of 7 years in accordance with legal obligations.

Access & Update to Your Information

You have the right to access the personal information we hold about you. If you’d like to update or correct your information, please contact us in writing. Identification may be required to ensure your privacy is protected.

We encourage clients of our St Marys beauty salon to notify us if any of their details change so we can continue delivering the high-quality service we're known for.

Policy Updates

Our Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

Contact us

If you have questions or concerns about how we handle your personal data, please don’t hesitate to reach out.

Skin Essentials Aesthetic Clinic
9/178–186 Queen Street, St Marys NSW 2760
(02) 9833 1689